Sherwin Williams Pet Seal Follow up...

So, I posted previously about the terrible experience I was having with Sherwin Williams and my carpet... Today the manager, Rodrick, of the Auburn, WA store came out to look at things. I showed him where the floor did not get sealed, even after it was removed in the littles room. I showed him the rust damage and discoloration around the edges of the carpet in my bedroom. Which has never been occupied... He thought for a few minutes and told me they would replace the pad, and the carpet, and the carpet strips. YAY!!! He said they would put down a double moisture barrier pad to ensure all the bases were covered. He visited a little more, then said they have a new carpet called "magic fresh" that actually eliminates odors, it's supposed to be as good as a pet seal. They will still apply a pet seal, to completely block the odors from the previous owners. He even asked what color I wanted. I told him mud. So when the kids and dog track stuff in I won't see it. Talked about VOC seal, and tinting the sealant. I seem to be developing a sensitivity to killz original... woo talk about huffing paint... even with a respirator on it leaves me very lightheaded. I think I will be making a trip to silverdale to buy my paint from Sherwin Williams from now on. I am very very impressed with this level of customer service. I just wanna cry I'm so happy.

I am so ecstatic!!! It will take a few weeks to get it ordered in. But what a relief. This has been causing me sooooo much stress. I have lost sleep. I was honestly worried my dad would never come visit my home. He seriously hates pet smells. lol.